FAQ

1. HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Orders typically process within 1-2 business days (Monday-Friday) and transit time is typically 4-15 days.

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2. WHAT SHOULD I DO IF THERE IS A PROBLEM WITH THE PRODCUT ?
When you receive the package and find that there is a problem with the product, please contact us immediately via email. Our email address is rambo3635@163.com

 

3. HOW TO CUSTOMIZE A WATCH?
In addition to uploading images and previewing them when creating an order, you can also send the images to our email. We will also create preview images according to your requirements for your confirmation until you are satisfied

 

4. HOW DO I USE A COUPON CODE?
Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart and begin the checkout process. There will be a box to enter your code, then just click ”apply”. Please note that only one promotion code can be entered for a given order from ZEVLIU. Coupon code cannot be used on orders already placed.

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5. HOW DO I OPT OUT OF EMAILS?
Why would you want to?! Our ZEVLIU fans receive all kinds of perks and special gifts. But if you must, just click the 'Unsubscribe' link at the bottom of any email.